Delivery terms

Elkome WebShop is a B2B service for companies to purchase industrial hardware and software products. Elkome does not sell products to individual persons.

 

Payment method

  • Credit Card by PayPal: You can pay your order with Credit Card by PayPal Payment. Service requires an account for PayPal service. What is PayPal?
  • Proforma Invoice: Prepayment by Bank Wire Transfer.

Taxes

  • All prices in Elkome WebShop are without any taxes. If the delivery address is in Finland, VAT 24% will be added to the invoice automatically. If the delivery address is in another country, the invoice will be without VAT. The applied VAT is mentioned in order confirmation. If you have any questions, please contact Elkome’s Customer Service (webshop@elkome.com).

Delivery terms

  • Delivery terms: Ex Works Elkome, Finland.

Other terms

  • The warranty period is 12 months from the delivery date of the device.
  • For deliveries, we follow the general terms and ethical guidelines of Addtech companies (see more: https://elkome.com/en/company).
  • For software and work, we also follow the general terms and conditions for the IT industry IT2022 YSE with attachments and the Elkome service price list.
  • Ownership of the goods transfers to the buyer once the full purchase price has been paid to the seller. The delivery agreement will be terminated, and the seller is entitled to reclaim the delivered goods if the buyer is declared bankrupt or fails to comply with the agreed payment terms.

Delivery costs

  • The order will be delivered to the customer by Elkome’s carrier.
  • The shipping cost will be calculated according to shipping weight and destination address. The shipping cost is displayed in the summary of the shopping cart.
  • The shipping cost will be automatically added to the invoice.

Delivery time

  • The estimated delivery time is mentioned in product page. The delivery time is not a real-time information and needs to be double-checked in urgent cases.
  • Delivery time will be confirmed in the order confirmation.

Privacy Notice

  • Information such as company name, user name, address, phone number and email are necessary for processing orders. Under no circumstances will Elkome ever sell, rent, lease or share this information. We may at some time include you in a mailing of a catalog, newsletter or sales flyer, but you may request to be removed from any mailings by contacting Elkome’s Customer Service (webshop@elkome.com).
  • Read more about Elkome's privacy policy: Privacy and Cookie Policy, Privacy Statement
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